1. Digital Product Nature
All products offered by EasyTraining are digital and delivered electronically. Once a purchase is completed, customers receive immediate access to downloadable files or online content. Because of this instant accessibility, we do not offer returns, exchanges, or cancellations after the product has been delivered.
2. Non-Refundable Purchases
Due to the digital format of our products, all sales are final. Refunds will not be issued for reasons such as:
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Change of mind after purchase
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Accidental ordering or duplicate purchases
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Incompatibility with your device, software, or preferences
We encourage customers to review all product descriptions carefully before completing their purchase.
3. Exceptions for Refunds
Refunds may only be considered in exceptional cases, such as:
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You received the wrong digital file
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The file is corrupt or cannot be accessed due to a technical issue on our side
In such cases, our team will verify the issue and provide a suitable solution — such as replacing the file or re-granting access to the purchased material.
4. Product Access and Delivery
After successful payment, all digital products are instantly accessible via the download link or platform account associated with your purchase. Please ensure you download and securely store your files promptly, as download links may expire after a certain period.
5. Policy Updates
EasyTraining reserves the right to update or revise this Refund and Returns Policy at any time. Changes will take effect immediately upon being posted on this page. Customers are encouraged to review this policy periodically to stay informed.
